When the coronavirus struck New York, making sure that we could help our clients after the shutdown was critical. Along with the local court system, we relied on ZOOM and other virtual platforms to offer legal services.
New Work Strategies
Before we could implement any changes and develop a plan, we had to speak with our staff and see how we could manage their workloads. One of the things we did was ask our lawyers and paralegals to create a plan each morning for maintaining a certain level of productivity. Then, they send an email every evening of the tasks they’ve completed. This strategy helps keep our staff accountable and responsive to the demands of assisting our clients.